Informant Technologies is committed to delivering superior customer support services that complement and add value to our software. Our customers understand the value we place on long-term business relationships, and our pledge is to provide them with prompt, knowledgeable, and professional support services.
“...the ongoing technical support is second to none.””
Support Plan Benefits:
Unlimited access to our toll free helpdesk line during normal business hours.
Special discounts on additional software purchases.
Access to our customers-only website.
Free releases of the regular updates and enhancements to the software that we deliver periodically.
Customer Website
Our customers-only website easily allows customers to download new software updates and releases, access a broad range of information on our solutions, find answers to frequently asked questions posed by our customers, find details of upcoming follow-up training opportunities and special events for customers, and interact with our technical support staff.
“I have nothing but praise for Informant Technologies. The tech support that we receive is fantastic.”
“The tech support is awesome. Not only is the tech support knowledgeable in using the system, but also they are very knowledgeable with law enforcement and reports.”
“Love these folks. They’re patient and always most helpful. They always have an answer.”