Find the Informant edition that’s right for you.
Informant comes in multiple editions to meet the demands of agencies large and small and at any level of operation.
A comprehensive RMS ideal for small departments.
▲ Calls for service
▲ Incidents
▲ Accidents
▲ Field Contacts
▲ Master index
▲ 5 attachments per record
▲ UCR and Clery reporting
▲ 300+ ad-hoc reports
…and so such more!
For agencies that want to do more with their RMS.
▲ Everything in Essentials
▲ Unlimited attachments
▲ PA Search Warrants
▲ PA Non-Traffic Citations
▲ NIBRS reporting
BEST VALUE
Use Informant from anywhere and share data with other agencies.
▲ Everything in Enhanced
▲ Secure remote access
▲ Import TraCS citations
▲ PA statewide data-sharing
Manage your evidence room and dispatch officers.
▲ Everything in Elite
▲ Barcode evidence tracking
▲ Computer-aided dispatch
Pricing that works for you.
We provide flexible payment and licensing options so you only pay for what you need.
Option 1: Perpetual concurrent licensing that never expires.
Buy upfront: purchase software licenses that never expire.
Purchase concurrent licenses based on your agency’s needs.
Customer support can be optionally purchased (paid annually)
Option 2: Subscription seat licensing that is renewed each year.
Renew annually: subscription pricing that reduces upfront costs.
Purchase a seat license for each individual who will use Informant.
Customer support is included in the subscription fee.
Frequently asked questions
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Concurrent licenses, also called floating licenses, allow many users to share a small number of licenses, and determines the maximum number of individuals who can use the system at the same time.
Concurrent licensing is useful if you have many users who work different shifts and only a few individuals need to use the software simultaneously.
For example, purchasing two concurrent licenses allows two individuals to use the system at the same time, but you can have an unlimited number of individuals who are authorized to use the system.
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Unlike a concurrent license which can be shared among a group of users, a seat license is assigned to a specific user and can be used by that user at any time.
For example, if you have 10 distinct users, this would equate to 10 seats with the subscription seat model.
This is beneficial if your users need access to Informant at any time, such as if they work from home, or if they need guaranteed access to Informant regardless of how many other users are using the system.
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Which option you choose depends on several factors, but can we offer some general guidance:
Perpetual concurrent licensing
If you have full-time users working different shifts, you don’t need a license for each individual user. Instead, you only need a limited number of concurrent licenses, which allow multiple users to access the system at the same time. Since the users are working different shifts and not all at once, fewer concurrent licenses can cover all users effectively.
If you have mostly part-time users, buying a few concurrent licenses pooled among them can be a good option.
Concurrent licenses are acquired upfront and never expire, so you have access to the software even if you stop paying customer support.
Subscription seat licensing
If you have users who need access to Informant at any time, such as from home, at the station, or from their patrol cars, buying seats means each user can have their own dedicated access whenever they need it.
Subscription seat licensing includes customer support in your annual subscription payment.
Compare editions
Informant provides all the features and functionality you expect and more.
= Included
Core features
All of the records management features you expect and more.
| Essentials | Enhanced | Elite | Enterprise | |
|---|---|---|---|---|
| Track calls for service | ||||
| Write incident reports and supplementals | ||||
| Track arrests and booking information | ||||
| Write accident reports | ||||
| Enter daily logs and employee time-tracking | ||||
| Track officer certifications | ||||
| Record employee notations | ||||
| Manage K9's and K9 handlers | ||||
| Master index for persons, property, location, vehicles, businesses | ||||
| Link records to reduce data entry | ||||
| Enter field contacts and suspicious activity | ||||
| Enter restraining orders/PFA's | ||||
| Log parking tickets and payment | ||||
| Log citations and payment | ||||
| Log warrants | ||||
| Log permits for weapons, parking, buildings, etc. | ||||
| Search within officer narratives with full-text search | ||||
| Find records fast with ad-hoc search filters | ||||
| Add up to 5 attachments (video, audio, photos, documents) to records | ||||
| Add unlimited attachments to records | ||||
| Access Informant from anywhere with FIPS 140-2 encryption (OnPatrol) |
Evidence tracking
Track your evidence in the same system where you enter your incident reports.
| Essentials | Enhanced | Elite | Enterprise | |
|---|---|---|---|---|
| Track evidence chain of custody | ||||
| Print evidence chain of custody | ||||
| Attach evidence to an incident | ||||
| Print evidence barcode labels | ||||
| Print room, shelf, and container barcode labels | ||||
| Look up evidence by scanning it | ||||
| Perform bulk evidence actions (sign in/out and internal transfers) |
State forms
Generate commonly used state forms from the records you've already entered to make filing with the courts a breeze.
| Essentials | Enhanced | Elite | Enterprise | |
|---|---|---|---|---|
| PA Criminal Complaint | ||||
| PA Written Allegation | ||||
| PA Request for Subpoenas | ||||
| PSP and FBI fingerprint cards | ||||
| PA Non-Traffic Citation | ||||
| PA Search Warrant |
Reporting and statisical analysis
Create professional looking reports and statistics to help make sense of your data.
| Essentials | Enhanced | Elite | Enterprise | |
|---|---|---|---|---|
| CFS log reports | ||||
| Incident log reports | ||||
| Officer acivity reports | ||||
| Detailed accident/crash report | ||||
| Detailed incident report | ||||
| Generate graphs/charts |
State and federal crime reporting / compliance
Ensure your department is complaint with state and federal crime reporting requirements with built-in crime reporting features.
| Essentials | Enhanced | Elite | Enterprise | |
|---|---|---|---|---|
| Compliance validation checks (Crime Reporting Assistant) | ||||
| Uniform Crime Reporting (UCR) | ||||
| Clery annual reporting | ||||
| Clery daily crime log | ||||
| NIBRS reporting |
Administrative features
If you're a supervisor, public safety director, police chief, or OIC, Informant has you covered.
| Essentials | Enhanced | Elite | Enterprise | |
|---|---|---|---|---|
| Keep track of important personnel information (training, equipment, allergies, etc.) | ||||
| View officer and employee daily logs | ||||
| Enforce CJIS-compliant password policies | ||||
| Automatic auditing of record creation, edits, and deletions | ||||
| Create informative reports for your local municipal government | ||||
| Assign roles to control what users can and can't do in the system | ||||
| Customize drop-down lists to match how you enter data |
Integrations
Get more from Informant with connections to other systems.
| Essentials | Enhanced | Elite | Enterprise | |
|---|---|---|---|---|
| Automatically import traffic citations from TraCS | ||||
| Access and share data across PA with LEJIS data sharing | ||||
| Automatically import CAD calls from your county CAD system | See CAD Interface | See CAD Interface | See CAD Interface | See CAD Interface |
Check out our other products
Explore our other public safety solutions, each fully integrated with Informant.
Automaticaally import CAD calls from county dispatch into Informant.
▲ Supports any CAD system
▲ Import calls into Informant
▲ Guide resource allocation
▲ No more double data entry
▲ Less time behind a desk
▲ More time in the field
▲ Easy set up
▲ Custom data mappings
Issue and print parking tickets from any Android device.
▲ Print tickets in the field
▲ Use any Android device
▲ High-quality, legible tickets
▲ Bluetooth wireless printing
▲ Integrates with Informant
▲ Tickets go into Informant
▲ Find/create vehicle records
▲ Configure scofflaw alerts