Technical support

Our rock-solid records management solution is backed by our stellar customer support team. You can count on us for the following:

  • Responsive support: Our dedicated support team is available to answer your questions and to provide prompt and reliable technical assistance when you need it.

  • Personalized customer care: We build strong relationships with our customers taking the time to understand their needs, so you can always rely on us for dependable, personalized support.

  • Comprehensive knowledge base: Access a repository of resources, including FAQs, guides, and tutorials, empowering your team to troubleshoot common issues independently.

  • Continuous improvement: We gather feedback from every interaction to refine our services, ensuring that our support evolves with your needs and stays ahead of emerging challenges.

Love these folks. They’re patient and always most helpful. They always have an answer.
— Merrimack College Police - Massachusetts

Learn more about our Training options and our Implementation services.